Mindsets & Tools in Teamship
The Teamship experience is built on four modern-work mindsets and a set of actionable tools. If the mindsets represent an attitude for the work, the accompanying tools (protocols, team processes, devices, and behaviors) taught through Teamship are concrete ways-of-working meant to put that attitude into action. Working in teams to solve complex problems requires both. The mindsets are:
Analytical Mindset
Real problems are messy. Break them down before jumping to solutions.
What do Analytical people do to break down complex problems?
Diverge. Build expertise for the problem and solution by gathering new information from multiple points of view.
Converge. Simplify by synthesizing existing knowledge with new information and focusing on the most relevant and interesting aspects.
Design Mindset
All problems are human. Get to needs and motivations with an orientation to action.
What do Designers do to create solutions that users will love?
Dig for insights. Get to an ah-hah by uncovering information, digging for emotion, and testing assumptions.
Iterate. Don’t wait! Test ideas with users and stakeholders early and often. Do, learn, adapt, and do again.
Collective Mindset
The best teams are diverse teams. Leverage the power of different perspectives.
What do Collective people do to optimize team performance?
Build trust. Promote psychological safety by getting to know each other personally, asking and listening, and modeling vulnerability.
Structure the work. Maximize team productivity by setting clear goals and individual responsibilities, and implementing team processes that allow for all voices and perspectives to be heard.
Self-Aware Mindset
You are responsible for you. Proactively manage your growth and productivity.
What do Self-Aware people do to maximize their growth and productivity?
Self-Reflect. Know your strengths and weaknesses, mine your successes and failures for learning opportunities, and understand how others perceive you.
Self-Direct. Follow through on your commitments, be proactive in the face of uncertainty, stay positive in the face of challenge, and recover from setbacks.
